Terms & Conditions

These terms apply to anyone who visits or uses brainfeedsolutions.com (“the website”).

For the purposes of these terms:

• “BrainFeed,” “we,” “us,” and “our” refer to BrainFeed Solutions, a business based in Ahmedabad, India.
• “You” and “your” refer to any person or organisation using our website.
• “Content” refers to anything on the website — text, images, logos, designs, code, videos, downloads.
• “Services” refers to anything we provide through the website (booking a consultation, subscribing to the newsletter, requesting an audit).

If you use the website on behalf of an organisation, you confirm you have authority to bind that organisation to these terms.

You may use our website for legitimate, lawful purposes — to read our content, learn about our services, contact us, and similar.

You agree NOT to use our website to:

• Break any law or regulation.
• Harm, harass, threaten, or impersonate any person.
• Send spam, malware, viruses, or harmful code.
• Try to access parts of the website that are not public.
• Scrape, harvest, or extract data from the site automatically without our written permission. (Legitimate search engine crawling is fine.)
• Interfere with the website's operation, security, or other users' access.
• Reverse-engineer, decompile, or attempt to extract our source code.
• Use the website to compete with us in ways that misuse our content or relationships.

You are responsible for the security of any account credentials we provide you (if relevant), and for activity that happens under those credentials.

Everything on this website — including the BrainFeed name, logo, brand assets, written content, designs, code, photography, illustrations, and other materials — is owned by BrainFeed or licensed to us by third parties. It's protected by copyright, trademark, and other intellectual property laws.

If you want to use our content in a way not covered above, email hello@brainfeedsolutions.com. We're usually happy to grant reasonable requests.

When you submit content to us — through contact forms, comments (if applicable), email replies to our newsletter, or any other channel — you grant us a non-exclusive, royalty-free, worldwide licence to use that content for the purpose of operating our business (responding to you, improving our services, training internal models, anonymised reporting).

You confirm that any content you submit:

• Is yours to submit, or you have permission to submit it.
• Does not infringe anyone else's rights (copyright, trademark, privacy, etc.).
• Is not false, misleading, defamatory, or abusive.
• Does not contain malware, viruses, or harmful code.

We do not actively monitor user-submitted content but reserve the right to remove anything that breaches these terms or that we consider inappropriate.

If you submit feedback, suggestions, or ideas about our website or services, you grant us the right to use that feedback freely, without obligation to you.

How we handle your email and other personal data is covered in detail in our Privacy Policy.

Our website may contain links to third-party websites, tools, or services (for example: Calendly for scheduling, social media platforms, blog post references, partner sites).

We don't control those third parties. Their terms and privacy practices are their own. Following a third-party link is at your own risk.

Some pages may embed content from third parties (videos, social embeds). When you interact with that content, the third party may collect data about you according to their own privacy policy.

We don't endorse or guarantee anything provided by third parties we link to.

We offer free consultations and may offer free audits (such as website audits or SEO audits) through our website.

These free services are provided on a goodwill basis and:

• Are not a commitment to ongoing work.
• Don't create a client relationship until a separate paid engagement is signed.
• Are provided as-is without warranty — we share our honest assessment but can't be held responsible for business decisions made based on a free audit.
• May be limited in scope to keep the offer sustainable.
• May be declined for any reason (e.g., obvious abuse, requests from competitors, requests outside our scope).

If you want a more detailed analysis, that's part of our paid engagements.

We work hard to keep our website accurate, useful, and up to date. But:

Our website and its content are provided “as is” and “as available.” We make no warranties or guarantees about:

• Accuracy of information (we try, but content may become outdated).
• Suitability of advice for your specific situation (every business is different).
• Uptime or availability (we use reliable hosting but can't promise 100% uptime).
• Freedom from errors, bugs, viruses, or harmful components.
• Outcomes from following our advice (we share what's worked for our clients, but your results may vary).

Articles, guides, and other content on our website are general information — not professional advice tailored to your specific situation. For decisions that materially affect your business, use professional judgment and consider engaging us (or another qualified provider) for advice specific to your case.

To the maximum extent permitted by law, we disclaim all implied warranties — including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website.
• Our total liability for any claim relating to the website or its content is limited to USD $100 or the equivalent in your local currency.
• We are not liable for losses caused by events outside our reasonable control (force majeure).
• We are not liable for losses caused by your own actions, errors, or decisions.

These limitations apply to the fullest extent permitted by law. In jurisdictions where certain liability limitations are not enforceable, our liability is limited to the minimum amount permitted by that jurisdiction's law.

This limitation applies to the WEBSITE only — not to paid client engagements, which are governed by separate Service Agreements with their own liability terms.

You agree to indemnify and hold BrainFeed harmless from any claims, losses, damages, costs, or expenses (including reasonable legal fees) arising from:

• Your use of our website.
• Your breach of these terms.
• Your violation of any law or third-party right.
• Content you submit to us.

We will notify you promptly of any claim we believe falls under this clause and cooperate reasonably with your defence.

We may suspend or restrict your access to the website at any time, with or without notice, if:

• We believe you've breached these terms.
• Required by law or court order.
• Necessary to protect the website, our users, or our business.

Termination doesn't end clauses that are intended to survive — including intellectual property, disclaimers, liability limits, indemnification, and governing law.

You can stop using the website at any time. To delete personal data we hold about you, see our Privacy Policy.

We may update these terms from time to time — for example, when we add new services, change how the website works, or respond to legal changes.

When we make significant changes, we will:

• Update the “Last updated” date at the top of these terms.
• Post a notice on the website for at least 30 days after the change.
• If you're a newsletter subscriber, we may notify you by email when changes are material.

Continued use of the website after changes take effect means you accept the updated terms.

These terms are governed by the laws of Gujarat, India, without regard to its conflict of laws principles.

If you have a complaint or dispute, we encourage you to email us first at hello@brainfeedsolutions.com. We'll try to resolve it directly within 30 days.

If we can't resolve a dispute through direct communication, it will be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

Nothing in this clause prevents you from exercising rights you may have under mandatory consumer protection laws in your country of residence.

If you have questions about these terms or need to raise something formally:

• Email: hello@brainfeedsolutions.com
• Address: [Registered business address — pending confirmation]
• Phone: +91 98986 66600

For privacy-specific questions, see our Privacy Policy or email privacy@brainfeedsolutions.com.