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BrainFeed Solutions

Senior-led digital strategy and AI-augmented delivery for service businesses across AU, US and UK.

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Ahmedabad, India

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Workflow Automation & Integration

Hours back in your team's week. Every week.

Custom automations, AI integrations, and internal tools built around your actual workflow — not generic templates. The work your team should not be doing manually, we automate.

Book a free 30-min consultationSee related case studies

The problem

The work your team shouldn't be doing manually.

Every service business has the same problem. Your team is doing too much manual work. Copying data between systems. Sending the same emails. Building the same reports. Answering the same questions.

The tools to fix this exist — they have for years. But putting them together for your specific business takes someone who understands both the workflow and the technology. Most agencies do not do this kind of work. Most software vendors sell you a tool and walk away.

We sit in the middle. We map your workflow, identify the time leaks, and build the integrations and automations that put hours back into your week. Often using AI as the engine, always built for your specific business.

What this includes

Everything that ships with a Workflow Automation & Integration engagement

Workflow audit

We map your current processes. Where time is being lost, where errors happen, where automation can help.

Custom integrations

Connect your CRM, ERP, accounting, marketing tools, and anything else. Built with Make, Zapier, n8n, or custom APIs.

AI workflow automation

Custom AI agents and pipelines that handle research, content, customer queries, document processing, and more.

Internal tool development

Custom dashboards, admin panels, and reporting tools built around how your team actually works.

CRM & database setup

Clean, well-structured client and customer data. Properly tagged, automated, and reported on.

Document automation

Templates, generation, signing flows, version control. Documents that fill themselves in from your data.

Notifications & alerts

The right people get the right info at the right time. No more falling through cracks.

Training & handover

Your team learns how to use, monitor, and adjust the automations we build.

How we approach this

How we approach automation.

1

Workflow mapping

1–2 weeks

We sit down with your team and map the current state. Where time is being spent. What is manual that should not be. What the priority problems are.

2

Design & quote

1 week

Solution design with clear scope, timeline, and fixed price for the build. You approve before any building starts.

3

Build & test

2–6 weeks

We build the automation, test it on real data with your team, iterate based on what we learn. You see progress weekly.

4

Launch & support

Ongoing

Go-live, training, monitoring. We stay engaged to handle the inevitable edge cases and improve the automation as your business evolves.

What you can expect

What automation pays back.

5–15

Hours saved per week per team member the automation touches

4–8

Weeks to build a typical automation project end-to-end

<6mo

Most projects pay for themselves in time saved within six months

24/7

Built for production — monitoring, error handling, alerts when something breaks

See it in practice

Related case studies

Healthcare

Patient enquiry routing

AI-assisted intake and routing saves ~8 hours per week for a healthcare client.

Professional services

Document generation pipeline

Templated client documents auto-fill from CRM, cutting prep time per matter by ~70%.

Common questions

Common questions about Workflow Automation

Sort of. We use tools like Make, Zapier, and n8n for simpler automations, plus custom code and AI integrations for more complex ones. The difference is we build for YOUR workflow, not generic templates. And we stay engaged after launch to handle the edge cases that always come up.
Yes. Many of our automations use AI (large language models, custom AI agents) for tasks like document processing, customer query handling, content generation, and research. AI is not magic — it is a tool. We use it where it genuinely helps and avoid it where it does not.
Almost anything with an API — Salesforce, HubSpot, Xero, QuickBooks, Slack, Gmail, Calendly, ClickUp, Notion, and hundreds more. For systems without APIs, we use scraping or custom workarounds. If you can describe the workflow, we can usually automate it.
Custom automation projects start around US$3,000–8,000 for a focused build (e.g. one specific workflow). Larger projects with multiple integrations and AI components scale from there. Monthly retainers for ongoing automation work start at US$1,500/month.
We build with monitoring and error handling so we are alerted when something goes wrong. Most issues are fixed before you notice them. For clients on ongoing retainer, fixes are included. For project clients, we offer support contracts after the build.

Want to talk about automating your workflow?

Book a free 30-min consultation. No pitch deck. Just a real conversation.

Book a free 30-min consultation →